FAQ

Sweatcoin 101

• How Do I Transfer My Account To A New Device (iOS > Android and Vice Versa)?
• Challenges
• Races
• How can I promote Sweatcoin?
• How do I make a data access request?
• How do I check my Sweatcoin balance?

See all 36 articles

Cashing Out

• Can I Cashout my Sweatcoins to Paypal/Bank Account?

My Steps Aren't Converting

• How Can I Improve My Step Conversion? (Samsung)
• How Can I Improve My Step Conversion? (Motorola)
• How Can I Improve My Step Conversion? (Huawei)
• How can I improve my step conversion (iOS)?
• How can I improve my step conversion (Android)?
• Does Sweatcoin count indoor steps now?

Offers & Marketplace

• Why have influencer rates/requirements changed?
• Can I still redeem my influencer offer if I invite friends from a different country?
• Do I need to have a bank account to purchase offers?
• What are daily bonuses?
• What are marathon offers?
• Why do offer prices sometimes fluctuate?

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Subscription Plans

• Can I get my original plan (Breaker/Quaker/Troublemaker) back if I upgrade to Premium but decide to cancel?
• Why are you changing your subscription plans?
• What are the different subscription plans on Sweatcoin?

Technical Questions & Fixes

• I didn't receive a SMS code during sign up!
• What do I do if I have a technical issue with the app?
• How to stop Sweatcoin from running?
• What if I uninstall the app and then reinstall it later? Will I lose my Sweatcoins?
• I invited a friend with my referral link, but didn’t get my sweatcoins?