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FAQ

Sweat Wallet (Crypto)

  • I can't log in to the Sweat Wallet app (lost my activation email)
  • What is minting, is it the same as mining?
  • What is an NFT?
  • What is an oracle?
  • What is tokenization?
  • What is an ERC-20 contract, token, and wallet?
See all 30 articles

My Steps Aren't Converting To Sweatcoins

  • How can I improve my step conversion (iOS)?
  • How can I improve my step conversion? (Samsung)
  • How can I improve my step conversion (Huawei)
  • How can I improve my step conversion (Xiaomi)
  • How can I improve my step conversion? (Motorola)
  • How can I improve my step conversion (All Other Android Devices)?
See all 7 articles

Offers & Marketplace

  • Why do some of your offers sell out so quickly?
  • I still haven't received the product I bought on Sweatcoin?
  • How can I get a refund on an offer I purchased?
  • Some of your offers are unattainable
  • What do I do if I purchased an offer but forgot my redemption details?
  • Why do offer prices sometimes fluctuate?
See all 13 articles

Subscription Plans

  • What are the different subscription plans on Sweatcoin?

Other Common Queries

  • How do I transfer my account to a new device (iOS > Android and vice versa)?
  • Challenges
  • Races
  • How can I promote Sweatcoin?
  • How do I make a data access request?
  • I didn't receive a SMS code during sign up!
See all 40 articles

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