FAQ
Sweat Wallet (Crypto)
- How to Opt Into Earning $SWEAT Crypto on the Sweatcoin App
- I can't log in to the Sweat Wallet app (lost my activation email)
- What is minting, is it the same as mining?
- What is an NFT?
- What is an oracle?
- What is tokenization?
My Steps Aren't Converting To Sweatcoins
- How can I improve my step conversion (iOS)?
- How can I improve my step conversion? (Samsung)
- How can I improve my step conversion (Huawei)
- How can I improve my step conversion (Xiaomi)
- How can I improve my step conversion? (Motorola)
- How can I improve my step conversion (All Other Android Devices)?
Offers & Marketplace
- Why do some of your offers sell out so quickly?
- I still haven't received the product I bought on Sweatcoin?
- How can I get a refund on an offer I purchased?
- Some of your offers are unattainable
- Why do offer prices sometimes fluctuate?
- Do I need to have a bank account to purchase offers?
Influencer Queries
- What is the Sweatcoin Influencer program?
- I haven't received my influencer reward yet
- I redeemed a reward but lost the Typeform - what do I do?
- Why are my invites not counting?
- How do you pay influencers?
- How can I promote Sweatcoin?
Other Common Queries
- What's Happening to Sweat Wallet and Sweat?
- Why Can't I Transfer Sweatcoins to Another User?
- I reinstalled Sweatcoin and now all my sweatcoins are gone!
- What is the New Sweatcoin Experience? (New Homepage)
- How do I transfer my account to a new device (iOS > Android and vice versa)?
- What are the different subscription plans on Sweatcoin?