We're sorry you've been experiencing issues converting your steps into sweatcoins!
It’s likely that your device’s settings are causing issues here. Please see below some tips which have proven to have helped many of our Xiaomi users.
Before this, always make sure you’ve installed the latest version of Sweatcoin from the PlayStore (we’re releasing new versions all the time!)
Main Instructions
In most cases these instructions will be accurate for your device and will rapidly improve your step conversion.
-
Remove Restrictions from Battery Settings
- Go to settings
- Enter manage apps
- Search for Sweatcoin
- Click on battery saver
- Select ‘No Restrictions’
-
Enable Autostart
- Go to settings
- Enter manage apps
- Search for Sweatcoin
- Enable Autostart
-
Save Sweatcoin as Recent
- Go to your recent apps (press square in bottom navigation or swipe up from bottom)
- Long tap on Sweatcoin app
- Tap the lock icon
After you've taken these steps, please make sure to leave things for up to 24 hours to see if things improved.
If the above instructions aren’t accurate for you device try some of our alternative instruction below. If they are accurate and you still see low or no conversion, let us know.
Alternative Instructions
In some cases based on your Android OS, MIUI or Xiaomi model the steps above won’t be accurate. Try the following.
-
Remove Restrictions from Battery Settings
- Variation 1
- Go to security
- Enter battery
- Click on app battery saver
- Search for Sweatcoin
- Select ‘No Restrictions’
- Variation 2
- Go to settings
- Enter battery & performance
- Click on apps
- Search for Sweatcoin
- Select ‘No Restrictions’ under background settings
- Select ´Allow´ under background location settings
- Variation 3
- Go to settings
- Enter advanced settings
- Click on battery manager
- Set power plan to ‘Performance’
- Set Sweatcoin as ‘Protected’
- Variation 4
- Go to settings
- Enter advanced settings
- Click on battery manager
- Enter Protected apps
- Set Sweatcoin as ‘Protected’
- Variation 5
- Go to settings
- Enter apps
- Search for Sweatcoin
- Enable ‘Power intensive mode’
- Enable ‘Keep running after screen off’
- Variation 6
- Go to settings
- Enter additional settings
- Click on battery & performance
- Enter manage apps battery usage
- Switch ‘power saving mode’ to off
- Variation 1
-
Enable Autostart
- Variation 1
- Go to settings
- Enter permissions
- Click on autostart
- Search for Sweatcoin
- Switch to ‘ON’
- Variation 1
-
Save Sweatcoin as Recent
- Variation 1 (ensure you’ve launched Sweatcoin recently)
- Go to settings
- Enter recent apps
- Search for Sweatcoin
- Enable ‘locked’
- Variation 1 (ensure you’ve launched Sweatcoin recently)
If these steps didn't work for you, unfortunately it seems that the fault is on your devices side, and it's not allowing Sweatcoin to run smoothly in the background of your device. Sadly, in this case, we're unable to provide any additional assistance here.