We're sorry to hear you're having trouble locating your activation email!
Please note that all users who opted in to walk for crypto with our Sweat Wallet app would have received a unique email with their code to log in. We do not hold a copy of these emails to protect your privacy.
1. Please make sure to search thoroughly using the subject line "Important: SWEAT Wallet Backup Code". Please thoroughly check through your spam, junk and deleted folders. You can also try searching for "Important" or "Backup code" to locate the email.
2. If you're sure you can't locate the email, we can reset your wallet one time, which will provide you with a new activation email, but this will mean you will be starting with a balance of zero in the Sweat Wallet, so we'd really urge you to try and locate the initial email sent your way! In order for us to help resetting your wallet, please contact us at firstname.lastname@example.org where our dedicated support team will get back to you as soon as possible.